{"id":13784,"date":"2025-08-20T10:23:03","date_gmt":"2025-08-20T10:23:03","guid":{"rendered":"https:\/\/www.codel.co.uk\/?page_id=13784"},"modified":"2026-02-09T13:20:15","modified_gmt":"2026-02-09T13:20:15","slug":"product-repair-request-guide","status":"publish","type":"page","link":"https:\/\/www.codel.co.uk\/pt\/product-repair-request-guide\/","title":{"rendered":"Submitting a Product Repair Request"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13784\" class=\"elementor elementor-13784\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f02c24e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f02c24e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3475d4b\" data-id=\"3475d4b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdc6621 elementor-widget elementor-widget-heading\" data-id=\"cdc6621\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Submitting a Product Repair Request<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2363b1a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2363b1a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84c47f0\" data-id=\"84c47f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-496a56c elementor-widget elementor-widget-spacer\" data-id=\"496a56c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-767c61b elementor-widget elementor-widget-heading\" data-id=\"767c61b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sistema de Apoio CODEL<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5935207 elementor-widget elementor-widget-text-editor\" data-id=\"5935207\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nosso sistema, Suporte CODEL, permite que voc\u00ea envie tickets diretamente \u00e0 nossa equipe de suporte t\u00e9cnico para qualquer problema que possa estar enfrentando com um produto CODEL. Esta plataforma tamb\u00e9m abriga nossos artigos de produtos, incluindo guias \u201cComo fazer\u201d e pr\u00e1ticas recomendadas de nossa base de conhecimento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea91c7 elementor-widget elementor-widget-spacer\" data-id=\"2ea91c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fd3e31a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd3e31a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-118f256\" data-id=\"118f256\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3827a3a elementor-view-stacked elementor-position-inline-start elementor-widget__width-initial elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"3827a3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/support.codel.co.uk\/support\/home\" class=\"elementor-icon elementor-animation-shrink\" tabindex=\"-1\" aria-label=\"CODEL Support\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-headphones-alt\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/support.codel.co.uk\/support\/home\" >\n\t\t\t\t\t\t\tCODEL Support\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSistema de tickets de suporte CODEL\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cfdebb elementor-widget elementor-widget-spacer\" data-id=\"8cfdebb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cda147c\" data-id=\"cda147c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-979a86c elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"979a86c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/support.codel.co.uk\/support\/home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-comments\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Open New Support Ticket<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc0d58a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc0d58a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16dd4da\" data-id=\"16dd4da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b84740 elementor-widget elementor-widget-spacer\" data-id=\"1b84740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04f4144 elementor-widget elementor-widget-heading\" data-id=\"04f4144\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">To submit a repair request for your CODEL product, please follow the steps below:\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd2f168 elementor-widget elementor-widget-spacer\" data-id=\"dd2f168\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae4542 elementor-widget elementor-widget-heading\" data-id=\"7ae4542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Click the button above titled Open New Support Ticket.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a04648 elementor-widget elementor-widget-heading\" data-id=\"6a04648\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">You will be redirected to the CODEL Support Portal as seen in the image below.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-327890b elementor-widget elementor-widget-spacer\" data-id=\"327890b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f99ddb elementor-widget elementor-widget-image\" data-id=\"7f99ddb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"245\" src=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-1024x279.png\" class=\"attachment-large size-large wp-image-13787\" alt=\"\" srcset=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-1024x279.png 1024w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-300x82.png 300w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-768x210.png 768w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-1536x419.png 1536w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-18x5.png 18w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS.png 1902w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2c723d elementor-widget elementor-widget-spacer\" data-id=\"d2c723d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d86182 elementor-widget elementor-widget-heading\" data-id=\"3d86182\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Select Submit a Ticket.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28ddcef elementor-widget elementor-widget-spacer\" data-id=\"28ddcef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81727d3 elementor-widget elementor-widget-image\" data-id=\"81727d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"252\" src=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-outlined-1024x287.png\" class=\"attachment-large size-large wp-image-13788\" alt=\"\" srcset=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-outlined-1024x287.png 1024w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-outlined-300x84.png 300w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-outlined-768x215.png 768w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-outlined-1536x430.png 1536w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-outlined-18x5.png 18w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS-outlined.png 1902w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fda5c68 elementor-widget elementor-widget-spacer\" data-id=\"fda5c68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9603ea2 elementor-widget elementor-widget-heading\" data-id=\"9603ea2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. From the Get in Touch dropdown menu, choose RMA Factory Repair Form.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ff51c elementor-widget elementor-widget-spacer\" data-id=\"15ff51c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-419f43f elementor-widget elementor-widget-image\" data-id=\"419f43f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"303\" src=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-SS-1024x345.png\" class=\"attachment-large size-large wp-image-13789\" alt=\"\" srcset=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-SS-1024x345.png 1024w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-SS-300x101.png 300w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-SS-768x259.png 768w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-SS-1536x517.png 1536w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-SS-18x6.png 18w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-SS.png 1919w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9bf23b elementor-widget elementor-widget-spacer\" data-id=\"d9bf23b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f0d6c elementor-widget elementor-widget-heading\" data-id=\"c5f0d6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. Complete the form with all required details. Please also attach any relevant images or documents that may help our support team diagnose the issue.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69b7dc5 elementor-widget elementor-widget-spacer\" data-id=\"69b7dc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0711222 elementor-widget elementor-widget-image\" data-id=\"0711222\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"429\" src=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-form-SS-1024x488.png\" class=\"attachment-large size-large wp-image-13790\" alt=\"\" srcset=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-form-SS-1024x488.png 1024w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-form-SS-300x143.png 300w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-form-SS-768x366.png 768w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-form-SS-1536x731.png 1536w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-form-SS-18x9.png 18w, https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/Get-in-touch-form-SS.png 1905w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e17d7f elementor-widget elementor-widget-spacer\" data-id=\"1e17d7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9d16a2 elementor-widget elementor-widget-heading\" data-id=\"a9d16a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. Once submitted, our support team will review your request and work on resolving the problem as quickly as possible.\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59feb6b elementor-widget elementor-widget-spacer\" data-id=\"59feb6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Submitting a Product Repair Request CODEL Support System Our system, CODEL Support, enables you to submit tickets directly to our technical support team for any issues you may be experiencing with a CODEL product. This platform also houses our product articles, including \u2018How-To\u2019 guides and best practices from our knowledge base. CODEL Support CODEL Support &#8230; <a title=\"Submitting a Product Repair Request\" class=\"read-more\" href=\"https:\/\/www.codel.co.uk\/pt\/product-repair-request-guide\/\" aria-label=\"Read more about Submitting a Product Repair Request\">Ler mais<\/a><\/p>","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-13784","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Submitting a Product Repair Request - CODEL International LTD<\/title>\n<meta name=\"description\" content=\"Learn how to complete and submit CODEL\u2019s RMA repair form with our step-by-step guide, ensuring fast, efficient product repair and servicing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.codel.co.uk\/pt\/product-repair-request-guide\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Submitting a Product Repair Request\" \/>\n<meta property=\"og:description\" content=\"Learn how to complete and submit CODEL\u2019s RMA repair form with our step-by-step guide, ensuring fast, efficient product repair and servicing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.codel.co.uk\/pt\/product-repair-request-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"CODEL International LTD\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-09T13:20:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.codel.co.uk\/wp-content\/uploads\/2025\/08\/CODEL-Support-SS.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1902\" \/>\n\t<meta property=\"og:image:height\" content=\"519\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.codel.co.uk\\\/product-repair-request-guide\\\/\",\"url\":\"https:\\\/\\\/www.codel.co.uk\\\/product-repair-request-guide\\\/\",\"name\":\"Submitting a Product Repair Request - 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