Submitting a Product Repair Request

Sistema de Apoio CODEL

Nosso sistema, Suporte CODEL, permite que você envie tickets diretamente à nossa equipe de suporte técnico para qualquer problema que possa estar enfrentando com um produto CODEL. Esta plataforma também abriga nossos artigos de produtos, incluindo guias “Como fazer” e práticas recomendadas de nossa base de conhecimento.

CODEL Support

Sistema de tickets de suporte CODEL

To submit a repair request for your CODEL product, please follow the steps below:

1. Click the button above titled Open New Support Ticket.

You will be redirected to the CODEL Support Portal as seen in the image below.

2. Select Submit a Ticket.

3. From the Get in Touch dropdown menu, choose RMA Factory Repair Form.

4. Complete the form with all required details. Please also attach any relevant images or documents that may help our support team diagnose the issue.

5. Once submitted, our support team will review your request and work on resolving the problem as quickly as possible.

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